There are multiple ways to capture crash logs whenever you encounter an error. The easiest ways are:

  1. Using Contact Support
  2. Download AXEL Go crash log on your iOS device

Option 1 – Using Contact Support

  1. Go to Settings
  2. Tap on Contact Support
  3. Tap on Send

Option 2 – Download AXEL Go crash log on your iOS device

After a crash or error:

Open iPhone Settings

Click on Privacy  

Select Analytics

Select Analytics Data

Search for the name ‘AXEL Go’

You will find crash logs with the date

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