Notifications

Notifications: A visual alert that informs you about a certain status or activity. Open the notifications panel to see the list of your current notices. Scroll to the end of the list to load notifications automatically. New/unseen notifications have a special icon. You can remove notifications individually from the panel. In the mobile application, swipe […]

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Subscription Plans & Management

All new AXEL Go users start with a freemium plan (Premium account) with 14 days of trial upon signup. And after expiry switch to our basic account comes with 2 GB of online storage and 0.5 AXEL Tokens to fuel shares. You also have a 10MB file size limit when sharing. You can upgrade your account […]

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Change or Update Profile Pic

Select Settings on top-right menu under the profile image. Navigate to Profile section. Hover over the default image until Update Pic appears. Click on Update Pic, upload your new photo, then select Update On your Android device: Tap on the default image under Settings and upload the desires picture. On iOS device: Click on Shares […]

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Global Storage Encryption

To enable storage encryption, select Settings from the top-right menu under your profile image. Then, scroll down and click on the Green button to toggle the storage encryption setting between ON and OFF. On Android device: When in the app, click on your profile image to access the Settings page. Make the required changes in […]

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How to Reset My Password

Log into the Web App Click on your profile image at the top-right and select Settings. Navigate to the Account section. Click on Change Password or Change Passphrase. Enter the required information and click Save. Please ensure to enter the verification code received in your account email On your Android device: Click on your profile […]

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