Use Secure Fetch to collect documents, including MAC times. MAC times are a form of metadata that records when files were created, modified, and accessed in the operating system.

Collecting files with metadata involve a three-step process:

  1. Create/Share Secure Fetch link by enabling metadata setting
  2. Upload the files using the Secure Fetch link
  3. Download the metadata and ‘Certificate of Authenticity to your device 

Create/Share Secure Fetch link by enabling metadata setting

  • To create and share secure fetch link refer – how-to-collect-files-securely. If you are a Clio users then please refer to collect files securely for steps to follow from Clio Manage
  • Once you have created the link, share it with the person you want to collect the files

Upload the files using the Secure Fetch link

Here are the steps to follow by the recipient.

  1. To upload files with metadata, you need to have AXEL Go Desktop app. You can download the desktop app here  https://www.axelgo.app/#AXELGo_download
  2. Install the app. (Note: No need to have an account with AXEL Go to upload the files with metadata.)
  3. Open the Secure Fetch link in the browser.
  • Click on Open AXEL Go.app to launch the desktop app and let it run in the background.
  1. Click on Start Uploading
  2. Drag and Drop files into the upload section
  3. Click on Upload when done adding files to the upload section.

Download the metadata and ‘Certificate of Authenticity to your device 

  1. Click on the ellipse icon to open the options menu
  2. Click on Download. (Note: The browser will prompt open the AXEL Go desktop app)
  • Click on Download with AXEL Desktop App
  • Click on Open AXEL Go. (A download window will open.)
  • Click on enable link (If your PC is not enabled with the Last access setting)
  1. Click on Yes in the User Account Control pop-up. (Note: The red instructional text disappears if your PC is enabled with the last access set.)
  2. Click on Download
  1. Choose the location where you want the files to download and click on Save.

To download the COA (Certificate of Authenticity) 

  1. Return to the browser 
  2. Click on the ellipse icon to open the options menu
  3. Click on Certificate. (To know more refer Certificate of Authenticity)