Data Residency

Data Residency is the geographic location where your data is collected, processed, and stored. NOTE: Currently, we only allow data residency in the United States. Here’s How to Turn it on Click on your profile and select Settings. Scroll down and click on Select a region to store backups. Select the region to store your […]

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Activity Log

What is the Activity Log Activity logs are only available for admins on the Team plan. Whenever members of the Team plan share or upload files to the Team storage, those activities are recorded as logs and are viewable only by the admin. Activities like copying, moving, or even renaming the files are recorded in […]

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eSign

How does eSign work? Our eSign feature allows you to personally sign PDF documents directly in AXEL Go. You can sign PDF documents stored in your Secure Storage or retrieved in a Secure Fetch. If you want to request an eSignature instead, you can send a document via Private Share and toggle on the Request […]

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Backup

What is a Backup? The backup feature creates a backup folder on your desktop, and a mirror folder in your AXEL Go online storage. When you move folders or files into your backup folder, a copy of the files will also appear in the AXEL Go folder. How to turn on Backup To back up […]

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Clio – Save to Storage

Log in to your Clio Manage account and navigate to the Documents tab. Click the down arrow for the document you wish to save to your AXEL Go storage. Select Save to Storage. You’ll navigate to a new page. Select which storage or folder you want to save your file to. Click Save Here. Once […]

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Trash / Bin

What is the Trash/Bin Like the trash/recycling bin on your computer, deleted files or folders are temporarily stored in the trash on AXEL Go. Once you’re ready, you can permanently delete them by emptying the trash. While your files and folders are in your trash, you can restore them anytime. How to restore your files […]

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Upload

Uploading files with AXEL Go Uploading files into your AXEL Go storage is safe, reliable, and easy. Once you’ve uploaded your files, you can organize and access them remotely on any device. You can also upload files of any format and size. You can upload files into your online storage in a few different ways. […]

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CloudLocker

What is a CloudLocker CloudLocker is a personal cloud storage device that you own and control physically as well as digitally. You can stream video or music playlists on the go and instantly locate the files when needed. Store everything you want in your CloudLocker without taking up space in AXEL Go or on other […]

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Online Storage

Online Storage is your Cloud Storage. When a file is uploaded to Online Storage it will be added to an IPFS node. This node will broadcast to other IPFS nodes that it has a file with a specific hash. Since AXEL runs its own IPFS “private” network, this info will be distributed only between our […]

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Additional Storage

If you need additional online storage for your AXEL Go account, we offer various storage add-on options. Simply log in to your AXEL Go account, click on your profile, and select Storage management. Prices are the same regardless of your subscription plan. We offer a wide range of storage options ranging from 10 GB to […]

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